 |
|
|
|
«Back
Enterprise Rent-a-Car
| Do you know aproximately how many graduates your organisation has recruited between 2004-2005? | 99 |
| How do you advertise vacancies that graduates could apply for? | Science and Maths, IT, Engineering/Building Maintenance, Health, Social Sciences, Arts and Humanities, Business and Administration, Any |
| From which degree discipline do you normally recruit graduates? | Any |
| Do you have any minimum academic requirements? (e.g. Yes/No) | Yes |
| What sort of work experience do you feel is appropriate for the kind of graduate roles that you recruit for? | Retail experience, sales and customer service. Looking for leadership and communication traits, entrepreneurial spirit. Would consider somebody without work experience but would then look at what they did while at university - have they been a course rep or member of a club or society? |
| What for you makes an applicant stand out from the crowd? | Someone who is professional, a good communicator, someone who shows leadership qualities who comes across as being confident and ambitious. A flexible team player. |
| What common mistakes do you see applicants make at interview? | People not being appropriately dressed, facial piercings, not in business attire, not turning up or being late. Not being well researched prior to the interview. Lacking enthusiasm and poor communication skills. |
| What kind of training do you provide for new starters within your organisation? | Each new starter gets a personal training folder which is regularly reviewed to monitor progress. The areas of training that are covered are sales, customer services, financial and business, insurance and fleet and HR training. |
| What is the average starting salary of a graduate within your organisation? | 16000 |
| Do you offer any other kind of work for undergraduate students? | Other |
| Other kind of work for undergraduate students | Industrial placements |
| Do you know approximately how many graduates your organisation has recruited over the past 5 years?
Please provide details | Last 12 months they have recruited 750 across the whole of the UK; 86 across South Yorkshire, East Yorkshire, Nottinghamshire, Derbyshire, Lincolnshire and Staffordshire |
| Do you have any minimum academic requirements? (e.g. A Level points scores, degree classification) | 2ii degree or above although will consider lower degree classification if candidate is suitable for the job |
| What is involved in your recruitment process? | On own website, Through an agency, Graduate Link, Jobcentre Plus |
| How does your organisation ensure a good work-life balance? | As it is an American company there is a strong emphasis on work life balance; branches operate on shift systems with earlier starts and finishes and vice versa to give staff additional flexibility. Staff who work Saturdays are compensated by having a day off in the week and there is flexibility for doctor's appointments and other appointments. Staff are also given Choice Days which are added to their holiday entitlement and these days can be used for things that you may not wish to use a holiday day for. |
| How are people inducted into your organisation? How long is the process? | Management trainees have a 2 week induction period. In the first week they spend the first 3 days in the Admin Office in Nottingham and the latter part of the week in branch and the same for the second week. The first few days will be spent covering all aspects of the company, going through contracts, benefits, dress code. Once this has been completed they will move on to learning the IT systems, the products and the general day to day business aspects covering telephone techniques and other company policies. |
| How does the organisation embrace employees to make them feel part of the team? | The company motto is 'Fun, friendly place to work where team work rules!' The work on the theory that if the employees are having fun, the customers are too. |
| What kind of training do you provide for new starters within the organisation? | Each new starter gets a personal training folder which is regularly reviewed to monitor progress. The areas of training that are covered are sales, customer services, financial and business, insurance and fleet and HR training. There is also in depth hands on training on going. After 30, 60 and 90 days all management trainees who started together meet for extra training away from the branch and 12 months from the 90 day mark they get a personal review. The training programme is very structured to ensure that Management trainees receive rounded training. |
| What benefits/rewards are offered by the organisation? | 20 days holiday rising to 25 after one year's service
Stakeholder pension
BUPA Health-care
Discounted rates on vehicle hire
Employee referral bonus
International language assistance
Free trips to the USA (Branch Managers only)
Summer parties and Christmas parties and other organised company events. |
| What is the recruitment process for a graduate applying for work with your organisation and what core competencies do you look for? | Applicants are required to complete an online application form, if they are successful with this they then go through to a telephone interview. This usually lasts for approximately 15 minutes and they are looking for customer service and sales ability. They also ask why the applicant wants to join the company, what they feel they can bring to the role and their own career goals. They are also interested in finding out what their job preferences are and offer 5 choices : IT, finance, Admin, Customer Service and Sales. Because of the nature of the role they are ideally interested in candidates who are looking for sales and customer service as their top preference.
Successful telephone interviews will then be put forward for an assessment centre which will be mainly group exercises focused on the job role. There won't be any tests but all group work. The assessment centres usually last a full day.
The last stage of the interview process is a face to face interview with the relevant recruiting Branch Manager and a branch visit.
The main things that they look for in their candidates are the following core competencies:
Sales
Customer Service
Flexibility
Work ethic
Communication skills
Leadership
All applicants must also hold a driving license or they will not be considered |
«Back
|
|
|
|
